Owner Information
Welcome to Ray White Double Bay Group Property Management & Leasing.
We value your interest in our Property Management & Leasing services.
The Ray White Double Bay Group Property Management Team is a dedicated leasing and property management business with offices in Double Bay and Surry Hills.
This business is part of the Ray White Double Bay Group, founded over 21 years ago by Michael Finger, Trevor Leach and Craig Pontey. Today the group is one of the largest and most respected real estate groups in Sydney, handling in excess of $500 million a year in residential sales and operating one of the largest property management business in the Eastern Suburbs and Inner City areas.
We adopt a realistic and honest approach to property management that differs from many of our competitors. Our business is focused on matching quality tenants with quality properties. We are dedicated to providing personal and professional service to property owners and tenants and are extremely proud of the enthusiasm and professionalism of our team.
Our benefits
- Enjoy a higher level of service and stability - you have a dedicated point of contact within a team of professionals working for you in leasing and property management.
- Employ 2 offices to work for you rather than just one.
- Experience lower vacancy rates - work with one of the leading leasing teams in the area. Your property is leased efficiently and effectively and often without the need of costly advertising.
- Maximise your return through our investment in technology, including our area of expertise - Innovation in Marketing
- Access to and the convenience of additional Real Estate services including the expertise of our Multi Award winning sales teams, Ray White Financial Services, Ray White Insurance and Ray White Commercial Eastern Suburbs.
Our guarantee
Our goal is to provide you with the highest level of service during the management of your property. We will do our utmost to ensure that the letting process is efficient and that overall, you experience a pleasant working relationship.
To support this goal and in consideration of the trust you have placed in us, we guarantee to perform the following activities in the letting and management of your property upon the signing of an Management Agency Agreement.
- Colour photographs will be taken and made available to prospective tenants
- Your property will be placed on our rental list as soon as you entrust it to us to locate a suitable tenant
- We will place your property details on our preferred supplier websites
- A signboard will be erected at your property (where applicable)
- We will access our existing prospective tenants' database and arrange inspections by tenants who are looking to rent within your property's price range and location
- We will keep regular contact with you throughout the pre-lease period to provide an activity update including comments received by prospective tenants about your property
- We will present to you all applications obtained from prospective tenants
- Approved tenants will be required to pay a reservation fee
- We will thoroughly check tenant references at the time of application
- We will conduct a thorough internal and external regular inspection of your property and provide you with a comprehensive report following each inspection
- We will attend to all maintenance repairs as quickly as reported in accordance with the management agreement. We will advise or suggest any ongoing maintenance requirements, which will keep your property in a condition, which will assist to retain its optimum market value
- On a daily basis, we will carry out rental arrears checks and immediately follow up on any outstanding monies owing. Prompt action in accordance with the Residential Tenancies Act will be taken
- We will pay all outgoings in a timely manner (subject to available funds) to avoid interest being charged on accounts
- We will provide you with a comprehensive annual taxation summary
Leasing - What we provide to you
Your property will be listed on five of Australia's leading property web sites to maximize exposure:
Ray White Double Bay Group attracting the local and regional marketplace - rwdbgroup.com
Ray White Super Group portal representing over 800 offices throughout Australasia - raywhite.com
REA with "Feature All" placement ensuring Ray White Double Bay Group listings appear at the beginning of searches maximising enquiries on your property- realestate.com.au
Domain with "Priority Placement" ensuring Ray White Double Bay Group listings appear at the beginning of searches maximising enquiries on your property - domain.com.au
Rent.com.au dedicated to leasing properties - rent.com.au
- Digital photography of your property at no cost to you
- Inclusion in our Sneak Preview Club™ - our weekly e-alert of available properties emailed to our database of prospective and qualified tenants at no cost to you
- SMS text message alerts to prospective tenants advising of new listing at no cost to you
- "For Lease" sign erected at property (subject to Body Corporate restrictions) at no cost
- Full colour display advertising in The Sydney Morning Herald Domain (Wednesday, Saturday)
- Showing of property six days per week - always accompanied by one of our agents
- Weekly update - feedback from prospective tenants
- Secure application / reservation fee from approved applicants
- Comprehensive reference check
- Lease preparation
Property Management - What we provide to you
- Ingoing condition report - stating precise condition of the property
- Collection and receipting of rent
- Arrears management
- Monthly or mid-monthly electronic transfer of rental proceeds
- Mailing and/or emailing of easy to read monthly statement
- Management and supervision of repairs and maintenance
- Professional handling of insurance claims and lodgments
- Written inspection reports
- Payment of outgoings - strata levies, council levies, water rates, insurance premiums
- Comprehensive annual taxation summary
Re-Letting a Property Managed by the Ray White Double Bay Group
- We will advise you when the tenant has given required notice to vacate property
- Organise access with current tenant for prospective tenants to view property PRIOR to the current tenant vacating
- Thorough vacating inspection PRIOR to tenant's bond being released
- Carry out above marketing activities to generate inquiry and secure tenant (click the leasing tab above to see more information)
Read what our clients say about us
"I believe this is what landlords on the Wharf need..."
I purchased this apartment "off the plan", and until December 2008, had achieved an exceptionally high occupancy rate. The apartment was not successfully leased until you took over the management and in four weeks, fixed a 6 month problem. I appreciate very much the way you took ownership and pride in the management of my apartments, even spending a precious weekend cleaning up and re-arranging the furniture to ensure the best presentation. I believe this is what landlords on the Wharf need; an alternative, proactive agent prepared to work for and sell the attributes of each apartment, not just a tour guide showing prospective tenants their current listing. I hope this note of thanks may assist others in securing a fair return on their investment in these difficult economic times.
Jeff Boundy
"Thank you for being so responsive..."
I wanted to write an email to thank you for being such an amazing Property Manager and by far the best one I've ever had. In this day and age its very hard to find good customer service and genuine empathy and understanding, so thank you for being so responsive to any of our questions and for always being happy, energetic and kind in our dealings.
Tracey & Evan
"Extremely prompt and courteous service..."
In all of our dealings with Ray White Double Bay Group you not only provided extremely prompt and courteous service, but you did so in a willing and helpful manner. As both a property owner and as a tenant I am very happy to refer you to anyone who need a Property Manager. I hope that this reference brings you the cusotm that you and your agency so rightly deserve.
Piers
Rental Appraisal
The first step in assessing your investment property is to determine what could be achieved in rental income. This involves inspecting the property so we can position it correctly in the current market as every property differs in features, location, aspect and lifestyle on offer. At this time we will also make any recommendations that will enable you to increase the rental income and maintain the value of your property.
Please click here to request a Rental Appraisal
